Our Services

Throughout our expansion, we’ve provided services to non-profit organizations (NPOs), healthcare institutions, small and medium-sized businesses (SMBs), as well as construction and engineering firms. This list is not exhaustive, as we can tailor our services to meet the specific IT needs of virtually any industry or establishment. The key is providing proactive and strategic IT support to enhance overall business operations and efficiency.

IT Services

Remote Management & Monitoring (RMM)

A suite of services for monitoring and managing user devices in an IT environment.

Advanced Performance Monitoring

Ensures systems and devices are operating optimally 24/7

Network Device Monitoring & Management

Monitoring network devices, including firewalls, printers, routers, and switches.

Routine Sever + Desktop Maintenance

Regular upkeep on servers and desktops.

Key Application Maintenance & Management

Overseeing and managing the performance, availability, and security of critical applications.

VPN Monitoring & Management

Overseeing and managing the use and performance of any encrypted connections.

Device Optimization

Fine-tuning and enhancing the performance of various devices within a user’s IT infrastructure.

Software License and Hardware Asset Management with Installation

Software: Managing licenses to ensure compliance with vendor agreements and legal requirements.
Hardware: Overseeing physical IT assets (computers, servers, etc.) by tracking lifecycle and managing necessary upgrades or replacements.

Configuration Management & Enforcement

Setup of hardware, software, network components, and other system parts to create functional IT system.

LOB Application Maintenance & Management

Maintaining needs for applications that are industry-specific applications.

Helpdesk & Technical Support

Security Services

Video Surveillance

Deployment, maintenance, and monitoring video to protect physical spaces, assets, and personnel.

Ongoing Security Risk Assessment

Locating sensitive and at-risk data across user managed networks and workstations, revealing how much a data breach might cost.

Advanced Firewall Management & Monitoring

Monitoring and configuring both inbound and outbound internet connections on private networks to block unauthorized or unverified users.

Mail Filtering and Protection

Protection mechanism to analyze and filter through email communications from various cyber threats, including phishing, malware, and spam before reaching an inbox.

Mail Archiving

Systematic and secure storage of email communications for a specified duration to address concerns, such as compliance requirements, legal obligations, and efficient data management.

Network Intrusion Detection/Prevention System (IDS/IPS)

Monitoring network traffic in real-time, analyzing data packets, and identifying patterns that may indicate suspicious or malicious behavior.
Intrusion Detection System (IDS): Observes and raises alerts upon detecting potential threats.
Intrusion Prevention System (IPS): Actively takes measures to block or mitigate identified threats.

Endpoint Detection (EDR) + Threat Hunting

Technology focused on identifying and mitigating threats at the individual device level (endpoint) and enhancing security by addressing potential threats, determining their origin.

DNS Filtering

Blocks and protect users from online security threats and inappropriate content using a combination of security heuristics, real-time threat recognition, and domain categorization.

Patch Management

Process of choosing, testing, and applying software updates (patches) to address vulnerabilities and enhance system security.

2FA + Password Management

Technology used to add two factor authentication and implement rules to generate strong passwords, eliminate re-use, and automate rotation, as well as encrypting, storing, and managing passwords.

Anti-phishing

Cyber-security measure that employs techniques and tools to identify, prevent, and mitigate phishing attacks, safeguarding against deceptive online activities.

Dark Web Monitoring

Analyzing the dark web for potential threats, stolen data, or illicit activities related to a user’s sensitive information.

Device Disk Encryption

Protects users’ data from theft or accidental loss by making information on hard drives unreadable to unauthorized users.

Internal & External Invulnerability Management

Process of identifying, assessing, and mitigating vulnerabilities within an organization’s internal and external network environments.

Internal vulnerability management: Focuses on evaluating risks within the organization’s systems, applications, and infrastructure, ensuring that potential weaknesses are discovered and addressed promptly.
External vulnerability management: Focuses on assessing vulnerabilities in the external-facing components, such as websites and servers, to protect against external threats and unauthorized access.

Security Services

Desktop and Server Data Backup

Cloud backup for virtual and physical servers, workstations, applications and databases.

Disaster Recovery and Planning

Tools designed to support the restoration of IT systems, data, and infrastructure after a disruptive event, including backup systems, data replication, cloud-based recovery services, and failover mechanisms to ensure rapid recovery.

Failover Planning

Implementation of backup processes that automatically take over in the event of a primary system failure to ensure continuous and uninterrupted operations.

Cloud Computing

Technology that delivers computing services, including storage, processing power, and applications, over the internet.

Backup Recovery Testing

Process where users validate the effectiveness of their backup and recovery systems by simulating various disaster scenarios to ensure data restoration capabilities, identify potential weaknesses, and refine the backup strategy.

To learn more about a service, please expand the drop-down menu and click on a service

Our Services

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